General Terms and Conditions

  1. Stretch Active is an Ecommerce store in the clothing industry that sells active and ballet wear online.
  2. Delivery policy summary: Subject to availability and receipt of payment, requests will be processed within 48 hours and delivery confirmed by way of email and sms. Stretch Active makes use of uAfrica, a courier agency that allows us to offer our customers affordable delivery, nationwide. Your parcel will be despatched with either The Courier Guy, Dawn Wing or Courier It. Delivery takes between 5 and 7 working days (may be sooner).
  3. Export restriction: The offering on this website is available to South African clients only.
  4. Return and Refunds policy summary: The provision of goods and services by Stretch Active is subject to availability. In cases of unavailability, Stretch Active will refund the client in full within 30 days. Please refer to our Returns and Refunds policy for full details.
  5. Customer Privacy policy summary: Stretch Active shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: Please refer to the Privacy Policy for further details.
  6. Payment options accepted: Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Stretch Active's bank account, the details of which will be provided on request. Stretch Active utilises Peach Payments as their secure payment gateway.
  7. Card acquiring and security: Card transactions will be acquired for Stretch Active via Peach Payments. Peach Payments uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no card details are stored on the website. Users may go to to view their security certificate and security policy.
  8. Customer details separate from card details: Customer details will be stored by Stretch Active upon consent from the customer. Please see Stretch Active's Privacy Policy for more details.
  9. Outlet country and transaction currency: Stretch Active's outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
  10. Responsibility: Stretch Active takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
  11. Country of domicile: This website is governed by the laws of South Africa and Stretch Active chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, _____________________ .
  12. Variation: Stretch Active may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  13. Company information: This website is run by Sam McFarlane based in South Africa trading as Stretch Active.
  14. Stretch Active contact details:
  • Company Physical Address: 6 Amanzi Street, Riverside, Mbombela, 1200 
  • Email:
  • Telephone: 072 768 1161