Shipping Policy
- We aim to ensure that all parcels reach our customers within 7 working days, excluding the order date. We guarantee all efforts will be made to pre-emptively address any occurrences that may prove to violate this promise i.e. delivery to an extreme outlying farm/plot, mine etc.
- Orders will be processed within 2 working days of placing the order.
- Stretch Active delivers to any location in South Africa. Any exceptions will be communicated to you timeously upon placing your order.
- Shipping incurs a charge of R99 for all parcels unless communicated otherwise.
- Parcels will be packed in a box or bag sufficient to protect the contents ordered. Any damaged parcels should be reported to Stretch Active on stretchactivesa@gmail.com
- Parcels will be sent via uAfrica with either one of the following courier companies: The Courier Guy, CourierIt or Dawn Wing.
- The courier company used will be communicated as soon as your order has been dispatched.