Shipping Policy

  1. We aim to ensure that all parcels reach our customers within 7 working days, excluding the order date. We guarantee all efforts will be made to pre-emptively address any occurrences that may prove to violate this promise i.e. delivery to an extreme outlying farm/plot, mine etc.
  2. Orders will be processed within 2 working days of placing the order.
  3. Stretch Active delivers to any location in South Africa. Any exceptions will be communicated to you timeously upon placing your order.
  4. Shipping incurs a charge of R99 for all parcels unless communicated otherwise.
  5. Parcels will be packed in a box or bag sufficient to protect the contents ordered. Any damaged parcels should be reported to Stretch Active on
  6. Parcels will be sent via uAfrica with either one of the following courier companies: The Courier Guy, CourierIt or Dawn Wing.
  7. The courier company used will be communicated as soon as your order has been dispatched.